FAQ & Policies

FAQ & Policies

FAQs

Frequently Asked Questions

What should I bring?

Pacific Yoga offers the following for community use in the studio, free of charge:

  • Jade Yoga mats
  • cork blocks
  • straps
  • blankets
  • bolsters

If you have your own mat and love it, feel free to BYO!

Bring a towel if you know you are prone to perspiration. And, of course, bring some water to hydrate after class!

What should I wear?

Yoga pants/short and a tank top are standard attire for practice, but not necessary! Light, breathable clothing that allows you to move freely and won’t be an issue upside down is a good idea.

Yoga is best done barefoot, so be prepared to kick off your shoes and socks.

For Restorative Yoga + Yoga Nidra, it is recommended to wear a comfy layer (your favorite hoodie, soft socks) to ensure that you are warm enough to relax deeply.

What should I expect?

Our hope is that you feel right at home in our cozy space! Expect to…

  • be welcomed and met where and how you are, from “hello” and all throughout your practice.
  • move mindfully, and breathe consciously. Hatha Yoga is a practice of balance, and while most classes are taught in the Vinyasa Flow style, are tempered and adapted towards the needs of the students present.
  • be guided and supported, and assisted in modifying as needed.
  • meet new friends, who also live in the neighborhood, and who are like-minded about conscious living and self-care. 
  • leave feeling refreshed, grounded and centered…and eager to come back for more!

Parents, please know that this is a safe, family-friendly and supportive space. We are huge proponents of postpartum support. Diaper changes and breastfeeding are always welcome. Fussy babies and tired parents will find an easy-going atmosphere surrounded by other parents who get it. Expect to find your village here.

Studio Policies

Studio cancellation, refund, and class card policies

Pre-Registration Required

All classes require pre-registration as space is limited. Reservations must be secured with payment via Venmo at the time of booking. No walk-ins welcome at this time.

 

Booking Window

You may register for class up to 2 hours before the start time. This helps us ensure a smooth check-in and allows time to confirm class viability.

Cancellation Policy

Due to limited class size, Pacific Yoga upholds a strict 12-hour cancellation policy. Credit for classes/private sessions canceled via the online system, email or phone outside the 12-hour window will be restored for future use. Any cancellations inside the 12-hour window will forfeit full credit.

Workshops and Special Events require 72-hour notice of cancellation to ensure that there is ample time to fill the space and support guest teachers’ roster requirements. Transfer of credits are allowed in the event you need to cancel and have a substitute to fill in your space. Credit for Workshop/Special Event registration canceled via the online system, email or phone outside the required 72-hour notice will be restored for future use. Any cancellations within the 72-hour window will forfeit full credit.

Class Minimum Requirement

A minimum of 2 students is required for class to run. If only 1 student is registered 2 hours before class, it will be cancelled.

Solo Sign-Up? We’ve Got You!

If class is cancelled due to low enrollment and you were the only one signed up, a discounted Private Session is available as an option.

Refund & Extension Policy

No refunds. Class credits purchased will remain in your account until expiration. Single drop in purchases are good for 3 months. New Student Specials are valid for 1 month. 5 Class Cards are valid for 2 months. 10 Class Cards are good for 3 months. Private Sessions are valid for 1 year from date of purchase.

Can I share my class card with my friend/partner?

Class cards may not be shared or transferred. However, you are welcome to bring a friend and treat them using your class card.

Have a question?

Feel free to reach out via email at nicole@pacificyogaphilly.com or contact us below:

Visit Us

Quick Links

Follow Us